After receiving a recent
letter from a longtime colleague, highly respected attorney
and known advocate of the mediation process, who had
just been involved in an unsuccessful court-ordered
mediation, it occurred to me that, in Arkansas, we may
not still be on the "front-end" of the mediation
experience. Instead, we are just beginning to see some
of the issues in those mediations that occur as a result
of a court order. The writer said that he was becoming
"disenchanted" with court-ordered mediation
because not only the mediation which we had just been
involved in but three others in which he had recently
been involved had failed to result in a resolution,
primarily because of a failure by one party or the other
to engage in meaningful negotiation. Another recent
experience of receiving an Order from a circuit judge
who had ordered a case to mediation, appointing me as
the mediator, and providing that, in the event the mediation
failed to result in resolution, I was to report to the
court as to whether or not the parties had "participated
in good faith" in the mediation, also caused me
concerns.
Both of these experiences,
as well as my observation of the perceived change in
the attitudes of certain participants in court-ordered
mediations (as opposed to "voluntary" mediations),
prompted me to look into the experiences of other states
who have had court-ordered mediation for a substantially
longer period of time than has been the case in Arkansas.
In doing that research, it is apparent that those states
that have experienced court-ordered mediation for many
years have had to deal with certain issues which appear
to be common not only as between those states, but which
are issues that the Arkansas courts most likely will
deal with as we continue on what appears to be an upward
trend in court-ordered mediation.
As most of those who have
been involved in the legal community know, the availability
of court-ordered mediation first occurred in Arkansas
in 1999 with the passage of Act 704 of that year which
allowed Chancery Courts (at that time) to order mediation
in domestic relations cases which involved "parenting
questions." Following that legislation, the Arkansas
Legislature, by Act 1179 of 2003, amended Arkansas Code
Annotated §167-202, "Duty and authority of
the courts," to grant to "all circuit and
appellate courts of this state" the authority to
order "any civil, juvenile, probate or domestic
relations case or controversy pending before them to
mediation." Unless otherwise agreed to by the parties
and the ordering court, mediators are to be chosen from
a roster of "certified" mediators maintained
by the Arkansas Alternative Dispute Resolution Commission.
Mediators who wish to
be included on the ADR Commission's roster of certified
mediators and, thereby, eligible for appointment in
court-ordered mediations, are required to file a yearly
application with the ADR Commission. Inclusion on that
roster requires that the mediator agree to comply with
and be bound by the Commission's Requirements for
the Certification of Mediators for Circuit Courts, Procedures
for the Discipline of Mediators and Requirements for
the Conduct of Mediation and Mediators. Standard 6 of
the Requirements for the Conduct of Mediation and Mediators
provides that:
A. "Confidentiality.
A mediator shall preserve and maintain the confidentiality
of all mediation proceedings
as permitted by state statute except where required
by law to disclose information gathered during the mediation."
A.C.A §16-7-206
provides in part:
"a communication
relating to the subject matter of any civil dispute
made by a participant
in a dispute resolution process, whether before or after
the institution of formal
judicial proceedings, is confidential and is not subject
to disclosure and may
not be used as evidence against a participant in any
judicial or administrative
proceeding."
All
mediation training includes significant emphasis on
the confidentiality of communications made during
the mediation process and the mediator's duty to maintain
the confidentiality of communications, positions,
actions, attitudes, etc., of those involved unless
the mediator is specifically given permission by the
communicating party to disclose same.
With that background,
a review of how courts in certain other states have
handled some of the questions which might be raised
in court-ordered mediation may be helpful in understanding
how the Arkansas courts might deal with those issues.
Since the late 1980's, both Texas and Florida have
had active court-ordered mediation legislation and
programs. The result, in those states, has been a
significant body of case law dealing with the issues
which might grow out of mediation. A review of cases
from those states indicate that there are three primary
areas which have been presented to the courts. Of
course, these three areas are not exhaustive of the
issues presented but seem to be the areas most often
litigated. They are: (1) the requirement of good faith
negotiation in mediation; (2) confidentiality of communications
in mediation; and (3) the enforceability of settlement
agreements arising from the mediation process. Except
as to confidentiality issues which arise in settlement
agreement enforcement actions, for the purposes of
this discussion, I want to deal only with the first
two of these issues. Suffice it to say that the courts
of most other states treat settlement agreements arising
out of the mediation process much as they would any
other settlement agreement that one party or the other
attempted to rescind/enforce.
"GOOD FAITH NEGOTIATION"
The first observation
I would have regarding this issue, which is an observation
held by most, if not all of the mediators I have discussed
this issue with, is that "good faith" tends
to lie in the eye of the beholder. In many mediations,
once the parties have split into caucuses for the
purpose of negotiation, a mediator will often hear
from each caucus room that the other is not "acting
in good faith."
Is it "bad faith"
if a party shows up at a court-ordered mediation and,
after discussing the case with the other side, the
mediator decides that he/she would rather have a jury
decide the case? Is the failure to make any settlement
offer necessarily in bad faith? Is it a failure to
negotiate in good faith simply because one side does
not think the other side's settlement offer is reasonable?
Is a physician, in a medical malpractice case, who
has the right to object to any settlement offer being
made, acting in bad faith if he/she does object and
refuses to allow his/her insurance carrier/attorney
to make any settlement offers because he/she does
not want a settlement payment reported to the data
bank, thereby adversely affecting his/her future malpractice
coverage? Is a Plaintiff acting in bad faith when
he/she insists on a public trial because they believe
that the Defendant's conduct should be publicly exposed?
The situations which might result in a claim of lack
of good faith in settlement negotiations are numerous,
and, from a mediator's perspective, many times the
motivations for engaging or not engaging in "meaningful"
negotiations are unknown. Things are rarely as simple
as they might otherwise seem.
The courts in both Texas
and Florida have adopted the "you can lead a
horse to water but you can't make him drink"
approach to "good faith" in negotiation
issues. In Texas, trial courts early on in their court-ordered
mediation experience sometimes included in their order
referring the case to mediation a provision requiring
the parties to negotiate in "good faith."
Once these cases reached the appellate level, the
appellate courts were quick to void such orders and
overturn sanctions levied because of perceived violations
of the "good faith" requirement. Decker
v. Lindsay, 824 S.W. 2d 247 (1992); Hansen
v. Sullivan, 886 S.W. 2d 467 (1994); Texas
Parks & Wildlife Dep't v. Davis, 988 S.W.
2d 370 (1999). The appellate courts made it clear
that while the trial court can order the parties to
mediation, it may make no requirement of good faith
negotiation nor, in fact, any inquiry into it.
In Florida, in a case
where the court said that the Plaintiff's "only
basis for sanctions is merely that defendants were
unwilling to make an offer of settlement satisfactory
to him," the opinion of the court went on to
say that the intent of court-ordered mediation legislation
is not "to force parties to settle cases they
want to submit to trial before a jury. There is no
requirement that a party even make an offer at mediation,
let alone offer what the opposition wants to settle."
Avril v. Civilmar, 605 So. 2d 988 (1992).
Some of the concerns
of these states with respect to an inquiry into "good
faith" negotiation involve the fact that such
an inquiry would necessarily involve the disclosure
of confidential information revealed at the mediation.
There is concern that such disclosure to the trial
court may lead to an appearance of prejudice on the
part of the trial judge. In a Florida case, Fabber
v. Wessel, 604 So. 2d 533 (1992), the petitioner
moved to disqualify a judge because "privileged
mediation communications" had been disclosed
to him. The appellate court found that even though
the complaining party could cite no particular prejudice
from the disclosure, disqualification of the judge
was necessary "because the simple fact of disclosure
poisoned the proceedings." While a 1999 Florida
case appears to limit the scope of the Fabber
decision with regard to the showing of prejudice,
the concurring opinion recommended disciplinary action
against the attorney who disclosed the confidential
information. Enterprise Leasing v. Douglas,
750 So. 2d 114 (1999).
Finally, an observation
regarding the "Catch-22" that an order requiring
a mediator to report the "good faith" of
the mediating parties puts the mediator in: The ethical
guidelines of the Arkansas ADR Commission, quoted
above, and the confidentiality provisions of Arkansas
law arguably places a mediator in the position of
either having to violate a court's order regarding
a "good faith" evaluation or the requirements
of the Commission which are based on Arkansas law.
If the mediator refuses to comply with the court's
order to disclose the nature of the negotiations (or
lack thereof) of the parties, he/she may be subject
to sanctions by that court. If the mediator complies
with such an order, he/she is subject to having his/her
certification revoked by the Commission, thereby being
unable to participate in future court-ordered mediations.
And a second "Finally."
I wonder how many mediators would even be comfortable
in making a qualitative determination as to a party's
motives in how they choose to negotiate in a particular
dispute?
RELATED ISSUES
There are separate but
related issues regarding participation in a mediation.
A trial court may require that certain persons actually
attend the mediation and/or that persons with actual
or "ultimate" settlement authority attend.
But cases arising out of a party's failure to do so
appear to turn not on the party's "good faith"
in negotiating a settlement but on compliance with
the court's order, e.g. Texas Dep't of Transp.
v. Pirtle, 977 S.W. 2d 657 (1998)(upholding costs
and attorney's fees against the Texas Department where
it admittedly refused to mediate) and Luxenberg
v. Marshall, 835 S.W. 2d 136 (1992) (upholding
striking of pleadings as sanctions for violation of
pre-trial orders including failure to attend mediation).
Such sanctions appear to arise out of a party's blatant
violation of the court's order just as any other violation
would be sanctioned.
Additionally, while
it would not be too hard to determine whether or not
a party attended the ordered mediation, determining
whether or not it was necessary that the attendee
have "ultimate settlement authority" might
be more difficult. For example, if in a personal injury
case where the Plaintiff has incurred $2,000.00 in
medical expenses, has lost no time from work, has
no future medical expenses expected and has no continuing
physical or mental complaints, is it appropriate to
require the insurance claims supervisor in New York
to attend the mediation in Arkansas simply because
he/she is the only one in the company who has the
authority to pay out the $1,000,000.00 policy limits?
Sometimes insurance companies make a determination
of settlement value by committee and such evaluation
cannot be changed except by committee. Does the committee
have to attend?
On the other hand, having
only the defense attorney present, or present with
a local independent adjuster who has no authority
to do anything other than to sit and listen and whose
instructions are to phone the home office every time
a demand is made by the Plaintiff so that the claims
person in charge of the file can tell them what response
to make, is inappropriate and frustrates all of the
parties involved, including those attending on behalf
of the defense.
CONFIDENTIALITY
The protection of the
confidential nature of communications in a mediation
session is perhaps the most important reason that
courts do not inquire into whether or not the parties
engaged in negotiations in "good faith."
Any such inquiry necessarily involves (either directly
or indirectly) disclosure of communications and/or
information exchanged during the mediation. However,
there are other issues with respect to confidentiality
in a mediation.
The courts of Texas
and Florida have been very protective of the confidential
nature of mediation communications and have balked
at anything that would violate that confidentiality.
In addition to the "good faith" cases, at
least two other areas have arisen in which disclosure
of confidential mediation communication has been and
is being addressed. One is in the enforcement of settlement
agreements. The other has to do with causes of action
which arise out of the mediation session itself.
With regard to the enforcement
of a settlement agreement, there are the issues that
arise when the agreement reached during the mediation
was oral and those that arise when the parties disagree
as to what the terms of a written settlement agreement
mean or when a mistake is alleged to have occurred.
Florida has determined
that where there is no alleged settlement growing
out of a mediation, any statements made during that
mediation shall remain confidential but that when
a "mutual mistake" is alleged to have occurred
in a written, executed settlement agreement, the confidentiality
"privilege" does not bar evidence as to
what occurred in the mediation. DR Lakes, Inc v.
Bradsmart USA of West Palm Beach, 819 So. 2d 971
(2002) (evidence allowed to correct "a $600,000.00
mutual mistake"). However, a unilateral mistake
was not compelling enough to allow the introduction
of mediation communications. Feldman v. Kritch,
824 So. 2d 274, (2002) (where the insurance carrier
for the defendant forgot to include in the settlement
agreement a credit it claimed entitlement to). Testimony
as to oral settlement agreements has been barred by
the Florida Courts, Royal Caribbean v. Modesto,
614 So. 2d 517 (1992) as has testimony regarding unexecuted
written settlement agreements, Hudson v. Hudson,
600 So. 2d 7 (1992) and a settlement agreement executed
only by an attorney for a mediating party where the
state law governing mediated settlement agreements
required execution by both the attorney and the party,
Gordon v. Royal Caribbean Cruises Ltd., 641
So 2d 515 (1994).
The courts of Texas
are not quite as clear regarding the admissibility
of mediation communications in connection with the
enforcement of settlement agreements, but appear to
be somewhat consistent with Florida's approach. The
Texas courts have ruled in various cases that when
a dispute arises regarding the enforceability of a
settlement agreement reached in mediation, the parties
must resort to a breach of contract action thereby
entitling the parties "the right to be confronted
by appropriate pleadings, assert defenses, conduct
discovery and submit contested fact issues to a judge
or jury." Cadle Co. V. Castle, 913 S.W.
2d 627 (1995); Mantas v. Fifth Court of Appeals,
925 S.W. 2d 656 (1996). In Avary v. Bank of America,
N.A., 72 S.W. 3rd 779 (2002), discussed in another
context below, the Texas court discussed the fact
that the enforcement of mediated settlement agreements
involve confidentiality concerns and that the language
of Cadle, above, implies that "evidence
relating to (i) the parties' intent in entering into
a settlement agreement, (ii) any ambiguity in the
agreement, and (iii) affirmative defenses to a claim
for breach of the agreement could, in some circumstances,
involve evidence of otherwise confidential mediation
communications."
Other cases from Texas,
when considered in light of the language of Cadle
and the prospective interpretation of that language
contained in Avary, further confuse the issue.
In Vick v. Waits, No. 05-00-01122-CV (Tex.
App. Dist. 5, 06/04/2002)1 the Court of Appeals for
the Fifth District of Texas stated that "appellant's
ability to bring suit for fraudulent inducement (in
entering into a mediated settlement agreement) does
not answer the question of whether appellees' statements
made during mediation are admissible." The court
refused to make an exception to the confidentiality
provisions of the Texas ADR Act with regard to claims
of fraudulent conduct inducing one to enter into a
mediated settlement agreement. And in Hur v. City
of Mesquite, 893 S. W. 2d 227 (1995), a Texas
intermediate appellate court apparently ignored the
Texas Rules of Civil Procedure, Rule 11, and other
case law to the contrary, in allowing the enforcement
of an oral agreement reached in mediation, rejecting
confidentiality objections.2
Then there are two recent
cases which, while they discuss the Texas approach
to confidentiality in various circumstances, have
opened the door to the disclosure of what might otherwise
be considered confidential mediation communications
in a certain type of case. The cases are: Avary
v. Bank of America, N.A., cited above, and Alford
v. Bryant, 137 S.W. 3rd 916 (2004). Both are cases
from the same Texas intermediate appellate courts
and, as I understand it, both are on appeal to the
Texas Supreme Court for it to address the confidentiality
issues raised. In substance, both involve independent
claims which allegedly arose during a mediation. One
involved a claim by a client against the lawyer who
was representing her in the mediation (Alford)
and the other by the guardian of the estates of minors
against the executor of the estate of a decedent of
which the minors were beneficiaries, both of whom
were involved in the mediation (Avary). Both
alleged that the fiduciaries (attorney/executor) breached
their duties in the course of the mediation by failing
to disclose something to the party they owed the fiduciary
duty to. The Texas courts described the causes of
action as "new" causes of action growing
out of the mediation and not involving the underlying
claims that had been mediated. Both cases (Alford
relying on the authority of Avary) held that
because it was a "new" cause of action,
testimony regarding what occurred during the mediation
would be allowed and in one (Alford) the mediator
could be called to testify as to what occurred.
CONCLUSION
Confidentiality concerns
run throughout many of the issues which might arise
as a result of a mediation process. The reason, of
course, is that the litigation of perceived wrongs
arising during a mediation necessarily involves exploring
what happened during the mediation session which,
in turn, risks (and, perhaps requires) the disclosure
of what would otherwise be considered confidential
communications.
When the Arkansas legislature
initially adopted the code sections which are particularly
applicable to mediation as an alternative dispute
resolution process, it specifically protected the
communications and any writings of the parties and/or
mediator generated during the course of the process.
It, additionally, provided that the participants would
not be "required to testify in any proceedings
related to or arising out of the matter in dispute
or be subject to process requiring disclosure or production
of information or data relating to or arising out
of the matter in dispute."3 The National
Conference of Commissioners on Uniform State Laws
has drafted what it refers to as the Uniform Mediation
Act which apparently is soon to be considered
for adoption by the Arkansas legislature. It contains
at least three specific sections dealing with the
creation of the "privilege" for communications
made during mediation sessions.4
While whether or not
Arkansas needs to adopt a uniform act relating to
a subject that is already governed by existing law
and which has come under substantial criticism5 is
debatable, the issue of confidentiality is, nevertheless,
of paramount importance to the mediation, legal and
judicial communities because that issue does, in fact,
run throughout virtually all of the issues which may
arise as a result of a mediation. Participants in
mediation need to know the extent to which their communications
are protected if that protection is not to be absolute.
Many in the mediation community are very protective
of the confidentiality of mediation communications
and would, most likely, opt for an absolute protection.
Whether or not that protection will, in fact, be absolute,
is an issue to be determined judicially. The courts
of at least two of the states which have been dealing
with such issues the longest appear to have been very
protective of the confidentiality of mediation, and
it would appear reasonable to assume that the courts
of Arkansas will do likewise.
ENDNOTES
1. This unpublished opinion is not capable of being
cited for authoritative purposes under
Texas law but is discussed here solely for illustration
purposes.
2. The Hur case appears to be an aberration
which has apparently been uniformly ignored
by the Texas courts.
3. A.C.A. § 16-7-206(b)
4. See Sections 4, 5 & 6 Uniform Mediation Act
(Last Revised or Amended in 2003)
at www.law.upenn.edu/bll/ulc/mediat/2003finaldraft.htm
5. See various articles at www.mediate.com.
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