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 The Arkansas Administrative
 Procedure Act:
 A practitioner's guide to the adjudication and judicial review process
 by Gregory L. Crow and Warren T. Readnour

INTRODUCTION
     The statutes regarding administrative law in the State of Arkansas have not significantly changed since the Administrative Procedure Act (APA) was adopted in 1967; however, attorneys outside of state government are often not familiar with the basic process. The APA primarily focuses on four areas: (1) rulemaking, (2) licensing, (3) adjudication, and (4) judicial review. This article is an overview of the adjudication and judicial review process. It is intended to help attorneys avoid the common pitfalls and pratfalls of appearing before an administrative agency.1

ADJUDICATION
     The APA defines "adjudication" as the agency process for the formulation of an Order.2 An Order is defined as the final disposition of any matter, other than rule making, in which the agency is required to give notice and a hearing.3 Although there are many types of adjudications, this article will concentrate on licensee disciplinary actions, which include actions against licensees and non-licensees alleged to have violated some provision of a board's law or rules. An attorney should consult the specific statutes governing the agency to determine if the law sets forth a specific procedure.
     The formal process starts with a notice of hearing that must contain "a short and plain statement of the matters of fact and law asserted."4 The notice is sufficient as long as a party to an administrative proceeding is reasonably apprised of the issues in controversy and is not misled.5 It is not necessary to file an "answer" to the notice because the Rules of Civil Procedure do not apply to administrative proceedings.6
     The notice must also set a time and place for the hearing.7 The APA does not set a minimum notice requirement; however, due process clearly requires a "reasonable" amount of notice before a hearing can be held. In addition, an agency's own statutes or rules may establish a notice requirement. Requests for continuances are granted or rejected by the agency itself, and a failure to grant a continuance is reviewed on an abuse of discretion standard.8 The notice of hearing may be served by first-class mail unless the agency's statutes or rules state otherwise.9
     The Rules of Civil Procedure do not apply as in traditional civil actions; therefore, there is very limited discovery in administrative cases. Arkansas Code Annotated § 25-15-208(a)(3) allows limited discovery in cases where "an agency seeks to revoke, suspend, or otherwise sanction a license or permit holder."10 In such cases, the respondent, upon request, is entitled to the names and addresses of persons whom the agency intends to call as witnesses; any written or recorded statements and the substance of any oral statements made by the license or permit holder; any reports or statements of experts; and any books, papers, documents, photographs, or tangible objects that the agency intends to use in the hearing or which were obtained from or belong to the license or permit holder. Perhaps the best "discovery" method in administrative hearings is to request information pursuant to the Arkansas Freedom of Information Act (FOIA).11
     Generally, one cannot stop an administrative hearing from occurring by seeking an injunction or a declaratory judgment because all administrative remedies must be exhausted prior to bringing an action in circuit court.12 Even if the respondent claims the agency action is based upon unlawful procedure, he or she must raise the issue in a timely fashion at the administrative hearing and then on appeal as well.13
     The administrative hearing will be conducted much like a traditional trial, but with a reduced level of formality. The APA allows flexibility to an agency in how the hearings are conducted.14 Most administrative hearings are held in front of the board in question. The board will function much like a judge in a non-jury case; it will determine the law and the facts. While the statutes allow a board to use a "referee"15 to make determinations, most do not. However, it is common for there to be a "hearing officer" present. In this scenario the board still retains the authority to make all determinations of law and fact, but a hearing officer is utilized to control the procedural aspects of the hearing.
     It is possible to challenge a board member for alleged bias. Prior to the hearing, any party may file an affidavit alleging bias or some other reason for disqualification.16 The agency itself will rule on the motion.17 Most professional boards have members that are from the profession or industry in question. It is generally not a sufficient "bias" that the board member is in competition with the respondent.18 However, as board members are acting in a quasi-judicial nature, board members are held to the appearance of bias standard and are disqualified if there is a "reasonable suspicion of unfairness."19
     If the agency has authority to issue subpoenas for the hearing, the respondent has the right to have them issued as well.20 A request to issue a subpoena must be made to the agency, and the agency will issue the subpoena.21 However, not all agencies have subpoena power. One should check the individual agency's statutory powers and Ark. Code Ann. § 25-15 104. If the agency does not have subpoena power, there is no right to issue subpoenas by either the agency or the respondent.
     The hearing will proceed much like a trial, with witnesses being called and cross-examined and exhibits introduced. Normally, a court reporter will be present and the witnesses will be sworn. There may or may not be opening statements. The board's attorney usually serves as the "prosecutor" for the hearing. It is his or her function to put on evidence sufficient to show that the respondent has in fact violated the laws or rules in question. The burden of proof is, of course, on the agency to show that there has been a violation, and the agency will present its evidence first. A critical difference between an administrative hearing and a civil trial is that the rules of evidence do not apply.22 The only issue on admissibility of evidence is a logical relevance test. Arkansas Code Annotated § 25-15-213(4) states in part: "irrelevant, immaterial, and unduly repetitious evidence shall be excluded. Any other oral or documentary evidence, not privileged, may be received if it is of a type commonly relied upon by reasonably prudent people in the conduct of their affairs." Hearsay is admissible, but hearsay alone does not constitute substantial evidence.23
     The respondent has the right to cross-examine witnesses and to put on evidence in his or her defense.24 Board members also have the right to ask questions of the witnesses. Neither party is able to invoke "the rule" on witnesses. The Rules of Evidence do not apply to administrative hearings; therefore, Rule of Evidence 615 is not applicable.25 There is nothing within the APA indicating that witnesses can be excluded from the hearing. Further, the "open meeting" provisions of the FOIA appear to make it impossible to invoke "the rule."26
     At the conclusion of all the evidence, the board will normally immediately begin deliberation. Unless the board's statute otherwise allows,27 the deliberations will be in open meeting pursuant to the FOIA.28 While there is no requirement that the board reach a decision on the date of the hearing, in most cases a decision will be made and announced at the hearing. The announced ruling must be put in writing and mailed to the respondent.29
     Practical Advice for the Adjudication:
     1. The attorney should research the empowering statute of the agency to see what unique powers it does and does not have. For instance, can the agency enforce its law against unlicensed individuals? Can the agency impose monetary fines? Are there specific grounds in the statute for revoking a license? In addition, one should review the rules of the agency.
     2. Many cases may be resolved without the need for a hearing. The practitioner should contact either the attorney for the board or the board's administrator to discuss the possibility of some type of settlement or consent order.30
     3. If an appearance before the board is required, many times the best approach is the "hat in hand" defense. The respondent might simply admit "guilt," offer an explanation for the conduct, pledge to never violate the statute again, and ask for mercy. Legal interpretations will most always be resolved in favor of the staff. Unless the respondent feels that factual issues can be proven that are different than what are contained in the notice of hearing, contesting a hearing is often not in the respondent's best interest.
     4. New issues cannot be raised upon appeal.31 The respondent must be certain to raise and present to the board all issues. Even constitutional issues must be raised at the administrative hearing.32 While a board does not have the authority to declare its own statutes unconstitutional, such issues should first be raised at the administrative level.33 However, technical legal arguments will often be unsuccessful and should not be dwelled upon because the decision makers at the administrative level are not attorneys.

JUDICIAL REVIEW
     Judicial review of an agency adjudication is generally governed by A.C.A. § 25-15-212. As previously mentioned, an attorney should consult the specific statutes governing the agency to determine if the law sets forth a specific review procedure. The APA narrowly prescribes appellate and circuit court review, and it, rather than the Rules of Civil Procedure, governs the process.34
     Judicial review is available to any person injured by a final agency action in a case of adjudication. Arkansas Code Annotated § 25-25-212(a) provides:
       In cases of adjudication, any person, except an inmate under sentence to the      custody of the Department of Correction, who considers himself or herself      injured in his or her person, business, or property by final agency action shall      be entitled to judicial review of the action under this subchapter. Nothing in this      section shall be construed to limit other means of review provided by law.
The foregoing provision has three primary components that must be satisfied: (1) case of adjudication, (2) final agency action, and (3) injury. As discussed above, every agency decision does not constitute a case of adjudication.35 If there has been no adjudication before the administrative agency, then there has been no "final agency action" to be reviewed pursuant to Ark. Code Ann. § 25-15-212.36 The circuit court lacks jurisdiction if the agency has not rendered a final decision in an adjudication.37 Finally, the person filing the petition must have already sustained or be in immediate danger of sustaining an injury to his person, business, or property as a consequence of the final agency action.38
     Proceedings for review are initiated by filing a petition for judicial review within 30 days after service of the agency's final decision.39 The petition may be filed in the circuit court of (1) any county in which the petitioner resides or does business or (2) Pulaski County.40 The petitioner must serve the agency with a copy of the petition in accordance with the Rules of Civil Procedure.41 The filing of a petition does not automatically stay enforcement of the agency decision; however, the court has the authority to issue a stay.42
     The agency must file the record of the proceeding within 30 days after service of the petition.43 The record may be shortened by stipulation of all parties to the review.44 The court may extend the time for filing the record to a maximum of 90 days.45 Although the agency must pay the cost of the preparation of the record, it may recover the cost if the agency is the prevailing party.46 An administrative agency is not required to file an answer to a petition for judicial review.47
     The review of an agency decision by the circuit courts and the appellate courts is limited. The review by the circuit court is without a jury and is confined to the record.48 In order to preserve an issue for review, it must be raised and ruled upon at the agency level.49 If requested, the circuit court must hear oral argument and receive written briefs.50 The court may remand the case to the agency for the presentation of additional evidence if the petitioner establishes the evidence is material and that there were good reasons for failure to present the evidence in the proceeding before the agency.51 The Arkansas Court of Appeals has held that when a party applies for leave to present additional evidence, the court should first review the request to determine if the party was diligent.52 The court may then in the exercise of its discretion conduct a hearing to determine if the additional evidence fits within the requirements of the statute.53 In addition, in cases of alleged irregularities in procedure before the agency that are not shown in the record, the court may hear testimony regarding that issue.54
     Arkansas Code Annotated § 25-15-212(h) provides that the circuit court may reverse or modify the decision of the agency if the substantial rights of the petitioner have been prejudiced because the administrative findings, inferences, conclusions, or decision are:
     (1) In violation of constitutional or statutory provisions;
     (2) In excess of the agency's statutory authority;
     (3) Made upon unlawful procedure;
     (4) Affected by other error or law;
     (5) Not supported by substantial evidence of record; or
     (6) Arbitrary, capricious, or characterized by abuse of discretion.
The Arkansas Supreme Court has stated that the administrative decision will be upheld if it is supported by substantial evidence and is not arbitrary, capricious, or characterized by an abuse of discretion.55 The Court has also held that substantial evidence is evidence that is valid, legal, and persuasive and that a reasonable mind might accept to support a conclusion and force the mind to pass beyond speculation and conjecture.56 The Court reviews the testimony to determine whether it would support the finding that was made, not whether the testimony would have supported a contrary finding.57 It is the prerogative of the board to believe or disbelieve any witness and to decide what weight to accord the evidence.58
     Appeals of circuit court decisions are governed by the rules of appellate practice; however, appellate review by the Supreme Court and Court of Appeals is limited in scope. The appellate court's review is directed not toward the circuit court, but toward the decision of the agency.59 The rules governing judicial review of decisions of administrative agencies are the same for both circuit and appellate courts.60

CONCLUSION
     This article is simply an overview of the adjudication and judicial review process. Every attorney should read the APA and the statute of the agency involved in the administrative proceeding. It is hoped that this article will help attorneys avoid common errors and mistakes that affect the quality of representation in administrative proceedings.

ENDNOTES
 1. For purposes of this article, the terms "agency," "board," and "commission"      are used interchangeably.
 2. Ark. Code Ann. § 25-15-202(1)(A).
 3. Id. § 25-15-202(5).
 4. Id. § 25-15-208(a)(2)(C).
 5. See Savina Home Indus., Inc. v. Secretary of Labor, 594 F.2d 1358 (10th Cir.      1979).
 6. Ford v. Keith, 338 Ark. 487, 996 S.W.2d 20 (1999).
 7. Ark. Code Ann. § 25-15-208(a)(2)(A).
 8. Brannan v. Everett, 5 Ark. App. 271, 636 S.W.2d 301 (1982).
 9. Ark. Code Ann. § 25-15-211(c).
10. See also Ark. Code Ann. § 25-15-213(3).
11. Id. § 25-19-101 et. seq.
12. McLane Southern, Inc. v. Davis, 80 Ark. App. 30, 90 S.W.3d 16 (2002).
13. Arkansas Professional Bail Bondsman Licensing Bd. v. Frawley, 350 Ark. 444,      88 S.W.3d 418 (2002).
14. Ark. Code Ann. § 25-15-213(2)(A).
15. Id. § 25-15-213(2)(A)(iii).16. Id. § 25-15-213(2)(C).
17. Id. § 25-15-213(2)(C).
18. See generally Boulis v. State Bd. of Chiropractic, 729 A.2d 645 (Pa.Cmwlth.      1999).
19. Arkansas Racing Commission v. Emprise Corp., 254 Ark. 975, 497 S.W.2d 34      (1973).
20. Ark. Code Ann. § 25-15-208(a)(7).
21. Id. § 25-15-208(a)(7).
22. Arkansas Cont. Lic. Bd. v. Butler Constr. Co., 295 Ark. 223, 748 S.W.2d 129      (1988); Thomas v. Committee "A" Ark. Plant Bd., 255 Ark. 517, 501 S.W.2d      248 (1973).
23. Garner v. Foundation Life Ins. Co. of Ark., 17 Ark. App. 13, 702 S.W.2d 417      (1986); Evans v. Arkansas Racing Commission, 270 Ark. 788, 606 S.W.2d      578 (1980).
24. Ark. Code Ann. § 25-15-208(a)(4).
25. See generally Arkansas Cont. Lic. Bd. v. Butler Constr. Co., 295 Ark. 223,
      748 S.W.2d 129 (1988); Thomas v. Committee "A" Ark. Plant Bd., 255 Ark.       517, 501 S.W.2d 248 (1973).
26. Ark. Code Ann. § 25-19-106; Williams v. Arkansas State Board of Physical      Therapy, 79 S.W.3d 273 (Ark. June 26, 2003).
27. For example, the Arkansas Appraiser Licensing and Certification Board may      meet in executive session to conduct disciplinary hearings. Ark. Code Ann. §      17-14-205.
28. Ark. Code Ann. § 25-19-106.
29. Id. § 25-15-210(b) and (c).
30. Id. § 25-15-208(b).
31. Brown v. Arkansas State HVACR Lic. Bd., 336 Ark. 34, 984 S.W.2d 402      (1999).
32. McQuay v. Arkansas State Board of Architects, 337 Ark. 339, 989 S.W.2d      499 (1999).
33. AT&T; Communications of the Southwest v. Arkansas Pub. Serv. Comm'n.,      344 Ark. 188, 40 S.W.3d 273 (2001).
34. Whitlock v. G.P.W. Nursing Home, Inc., 283 Ark. 158, 672 S.W.2d 48 (1984).
35. See Viswanathan v. Miss. County C.C. Board, 318 Ark. 810, 887 S.W.2d 531      (1994).
36. Frawley, supra (A circuit court is without authority to enjoin a licensing board      from conducting a hearing where the petitioner has failed to exhaust his or her      administrative remedies).
37. Id.; McLane Southern, Inc. v. Davis, 80 Ark. App. 30, 90 S.W.3d 16 (2002);      Viswanathan, supra.
38. Alcoholic Bev. Control v. Muncrief, 74 Ark. App. 221, 45 S.W.3d 438 (2001).
39. Ark. Code Ann. § 25-15-212(b)(1).
40. Id. § 25-15-212(b)(1).
41. Id. § 25-15-212(b)(2).
42. Id. § 25-15-212(c).
43. Id. § 25-15-212(d)(1).
44. Id. § 25-15-212(d)(3).
45. Id. § 25-15-212(d)(1).
46. Id. § 25-15-212(d)(2).
47. Whitlock, supra.
48. Ark. Code Ann. § 25-15-212(g).
49. Holloway v. Arkansas State Bd. of Architects, 101 S.W.3d 805
     (Ark. 4-3-2003); Arkansas Contractors Licensing Bd. v. Pegasus Renovation      Co., 347 Ark. 320, 64 S.W.3d 241 (2001); AT&T; Communications of the      Southwest v. Arkansas Pub. Serv. Comm'n., 344 Ark. 188, 40 S.W.3d 273      (2001).
50. Ark. Code Ann. § 25-15-212(g).
51. Id. § 25-15-212(f).
52. Marshall v. Alcoholic Bev. Control Bd., 15 Ark. App. 255, 692 S.W.2d 258      (1985).
53. Id.
54. Ark. Code Ann. § 25-15-212(g).
55. Williams, supra.
56. Id.
57. Id.
58. Id.
59. Id.
60. Marshall, supra.

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